All data collected by Zitauto.com is information voluntarily provided by the customer. Information is collected when the customer:

• Submit questions or suggestions to Zitauto
• Make a reservation online
• Contact Zitauto

Price Inquiry and Online Reservation Information

Zitauto.com requires the driver's full name and contact details when submitting a Price Inquiry or an online reservation.

Contact Zitauto

Zitauto will request personal information, such as full name, email and/or contact information, whenever the customer submits a question or suggestion using the "Contact us" link on the Zitauto.com website..

Partnership with other companies

Zitauto does not have partnerships with any other company nor does it use services provided by third parties.

Cookies and other internet technologies

Zitauto.com automatically collects information whenever someone visits its website. Zitauto.com obtains information from the user's computer and assigns it a "cookie" (small package of information about that user) when someone visits its website. This data is not provided by the user client - this is collected automatically as a means of facilitating links to our website and its use.
We use cookies and other similar technologies to facilitate and record which services you use on our website. These technologies can also be used when sending HTML email messages.

Zitauto.com uses the cookies indicated below:

• Name: “CONSENT"
• Duration: 20 years
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “IDE"
• Duration: 1 year
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “Cookieconsent_dismissed"
• Duration: 1 year
• Purpose: Cookie Alert
• Company: Google
• Details: Cookie used for cookie acceptance alert
• Name: “NID"
• Duration: 6 months
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “_ga"
• Duration: Session
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “_gat"
• Duration: Session
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “_gid"
• Duration: 1 dia
• Purpose: Analytics Provider
• Company: Google
• Details: Cookie used for Google Analytics
• Name: “zitauto_session"
• Duration: 2 hours
• Purpose: Instance Identification
• Company: Zitauto
• Details: Cookie used to identify the session instance, by ID.

Information regarding the user's computer

Zitauto.com obtains technical information from the user's computer whenever the user requests a page when visiting the Zitauto.com website. This information is obtained through the user's browser and may include different data, such as: IP address, operating system used, internet search software (e.g. Netscape Navigator or Internet Explorer), monitor resolution and reference sites.

The information collected by Zitauto.com may be used to:

• Get a quote, make an online reservation, change or cancel a reservation
• Respond to questions or suggestions submitted by the customer

Online Reservations

The information collected when the customer fills out a Price Inquiry or the Contact form is used to send price messages, confirm or cancel reservations, or respond to questions raised by the customer..

Notices Request for vehicle and/or special equipment

If you have requested a vehicle or special equipment that, for some reason, is not available, Zitauto will contact you by phone or email to inform you of the situation..

Notifications via email messages

We will use your email address or telephone number to contact you for the following reasons:

• Confirm, change or cancel a reservation
• Respond to questions or suggestions submitted by the customer

Transfer of collected data

In order to offer you an efficient service, Zitauto.com will not transfer or sell your data to any other company.

Customers will be contacted by Zitauto when:

• Submit Price Inquiry, Change or Cancel a reservation
• Submit questions or suggestions to Zitauto

Submit Price Inquiry, Change or Cancel a reservation

Whenever you make a Price Inquiry on the Zitauto.com website, or change/cancel a previously confirmed reservation, you will receive confirmation of the details of your reservation via email. If you have requested a vehicle or special equipment that is not available, Zitauto will send you a notification via email to inform you of the situation..

Submit questions/suggestions to Zitauto

You can ask for help or send a question via the "Contact us" link on the Zitauto.com website - we will use your email or phone number to respond.

We want our customers to have confidence when using Zitauto and for that reason we are committed to protecting all the information we collect. Zitauto.com is a safe website within the online environment. Our systems (website and email) are configured with data encryption technologies and standard firewall devices. When sending information to Zitauto.com or by email over the internet, your data is protected by SSL ("Secure Socket Layer") technology, which guarantees the secure transmission of information.

Data voluntarily provided by the customer, whose processing is unequivocally authorized by the customer, are treated by Zitauto in a confidential and exclusive manner, through employees or representatives duly authorized for this purpose. Zitauto guarantees the safeguarding of the right to protection of all personal data, in accordance with the provisions of the General Data Protection Regulation (GDPR), in force from May 25, 2018, which are provided voluntarily by its customer and whose processing is unequivocally authorized by this.

Zitauto applies appropriate technical and organizational security measures, consistent with national and international information practices, to protect your personal information. These measures include the website and the online technology it requires, administrative, technical, physical and organizational measures to protect personal data from misuse, unauthorized access or disclosure, loss, alteration or destruction thereof.

Data provided for the preparation of rental contracts are also treated confidentially in accordance with current legislation. When the car is delivered, a rental contract is drawn up in which the following customer details are required:

• Full name, full address, driving license details, passport details or other valid identification document, credit card details

Transfer of Personal Data

This data is kept for the legal period in Portugal. Zitauto has a legal obligation to send the personal data that customers provide to the judicial or administrative authorities that request it, such as the Court, National Republican Guard, Judicial Police, among others. These bodies, within the scope of their activities, may request Zitauto to provide full identification of our customers, which we are legally obliged to provide. To private organizations, such as companies that hold road concessions, that as part of their activities ask us to identify our customers, we will only provide the necessary data, in accordance with current legislation.
These requirements refer to fines or infractions on roads, public roads or roads that are under concession to private companies. In the rental contract signed by the customer, there is a clause in which the customer assumes full responsibility for any infraction committed on the road – such as parking fines, failure to pay tolls or situations in traffic.

Zitauto does not transfer or sell its customers' personal data to third parties. We also clarify that we do not carry out any online transactions with credit cards.

Marketing

Zitauto only uses the customer's name and address for annual marketing purposes, as it is company policy to send Christmas cards to our customers. This service is provided with the authorization of the customer, who can cancel it at any time, via email, telephone or using the Contact form on our website. After canceling, Zitauto will no longer send any correspondence to your home.

Changing Personal Data

The customer also has the right to request the correction or deletion of the data provided, also by email, telephone or on the Contact form. However, deletion can only be done after the end of the legal period in Portugal for storing the data. All data collected is destroyed at the end of its legal term.

To protect your privacy, we will take steps to verify your identity before making any correction or deletion.

This Privacy Policy was prepared and published on the Zitauto.com website on May 15, 2018. If there are changes to the Privacy Policy, they will be sent to you, and you will be asked to accept the new ones. conditions. If you do not accept the new conditions, we will not be able to continue to offer you the services available on our website. Regardless of subsequent updates, we will maintain our Privacy Policy in practice, as described here, at the time you provided us with your personal data.